Privacy Policy

1. Introduction

At "Steez," we are committed to protecting your personal data and privacy in accordance with the regulations in force in the Kingdom of Saudi Arabia, particularly the Personal Data Protection Law (PDPL). This policy explains how we collect and process your data when you use the application.

2. Data We Collect

Based on your use of the application, we collect the following types of data:

Contact Information: Including name, email address, mobile number, physical address, and any other contact information provided by the user.
Location Data: Including Precise Location and Coarse Location.
User Content: Including photos or videos, and information provided for customer support services.
Identifiers: Such as User ID for account management.

3. How We Use Your Data

We use your information for the following purposes specified in the application settings:

Application Functions: To create and manage your account, process bookings, and enable core features.
Analytics: To understand how users interact with the application and improve our services.
Product Customization: To provide a personalized experience based on your preferences and geographic location.
Marketing and Advertising: We may use contact information and identifiers to send relevant promotional offers.
Other Purposes: Photos, videos, and customer support data are used to fulfill specific requests and improve service quality.

4. Legal Basis for Processing

We process your data based on:

Explicit Consent: Which you provide upon registration or activation of location services.
Contractual Necessity: To provide the booking services you request through the application.
Legal Obligations: To comply with regulations and laws in the Kingdom of Saudi Arabia.

5. Data Sharing and Security

We do not sell your personal data. Information is only shared with trusted service providers (such as payment gateways or cloud hosting services) necessary for operating the application. We apply strict security standards to protect your data from unauthorized access.

6. Your Rights (Under Saudi Personal Data Protection Law)

Under the law, you have the right to:

Right to Know: Know how we use your data.
Right to Access: Obtain a copy of your data held by us.
Right to Correction: Request correction of any inaccurate data.
Right to Deletion: Request deletion of your data when the purpose of collection has ended.

7. Contact Us

For any inquiries regarding this policy or your data, you can contact us via email: info@thegauntlet.sa